She directed them to call me on my cell, but explained I was working and it may take me a few minutes to respond. My wife then got on a very important Zoom but was interrupted by incessant calls to the room by the front desk. The woman said she would let the management know. My wife explained that we had extended our reservation and been told we were all set. A woman showed up at the door to “remind” us it was time to checkout.

The gentleman at the desk was very pleasant, entered the information into the computer and told me I was “all set.” Several mornings later, at the time we would have been checking out had we not extended our reservation, (I was at a job off the hotel grounds) my wife was working remotely from our room. I personally went down to the front desk to confirm availability and extend my reservation. Halfway through our stay, we decided to extend our visit by one more night. Despite ALL the other employees we interacted with being VERY helpful and polite, will we never be returning to Stadium Hotel. Read on… Unfortunately, two hotel employees (security and whoever supervises security) ruined our experience. Eventually I realized why the Stadium was less expensive. Many of the other more well-known hotels were further away and more expensive. I wanted a hotel near the Hard Rock Stadium and saw the Stadium Hotel was close by. Miami Gardens | 1.7km from Hard Rock Stadium WE WILL NEVER STAY AT THIS HOTEL EVER AGAIN AND WE ARE IN MIAMI EVERY YEAR FOR AN ANNUAL EVENT.

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